Thursday, December 24, 2009

Chase sucks hard and I hate them.


I think ALL BANKS sorta suck being that you give them your MONEY and they give you nothing but a total headache. My credit card number got stolen a month ago and the person bought a membership to the DISNEY FAMILY MOVIE CLUB so I cancelled the card immediately. On Monday I look on my statement and now 514.00 got spent at a Target in Sacremento so I was of course like "Fuck AGAIN?!" So I call Chase again only to find out they FORGOT TO CANCEL THE OLD CARD when they gave me the new one?!?! UGH so that sucks HARD so now I have called every day because Chase NEVER does what they claim theyre going to do I finally get them to email me the claim form that I was supposed to have Tuesday I try and fill it out, and the password doesnt work. SO now I have to jump through the 35 minutes of hoops again to get to a person to help me only to find that the technical support man in INDIA, TOTALLY CHEAP and TACKY maneuver and no business should do it, tell me I cant access it using a MAC?!?!?! Whaaa? I seriously was like "You mean to tell me a bank as big as CHASE doesnt have access from all computers... only Pcs.. This is not 1984?!?!" and his answer was just "Yes you need a pc you cant access it on firefox or safari."..... Thats fuckin ridiculous, now I have to wait 10 business days, otherwise known as TWO WEEKS, for me just to get the forms in the mail for them to give me back my money which was THEIR FAULT that it got stolen in the first place... Ugh...Cunts I hate you.

14 comments:

Eric Arvin said...

They forgot to cancel it??? Looks to me like you should be getting some big apologies from Chase.

Anonymous said...

I have been through the ordeal of having my debit card number stolen and my entire bank account depleted, I totally feel your pain! You have every right to call them cunts, especially when they ship out all the technical jobs overseas screwing Americans!

-G

Anonymous said...

This has SHADY AS HELL written all over it...
Since it's over $500, it's worth getting asking a lawyer friend to call a local Chase manager and getting FAST action. Suing for some "damages" is NOT unreasonable.
OR
Faxing said paperwork???

~N

Herodotus said...

Oh Dave, bankers have always SUCKED HARD! Remember that JC threw the money lenders out of the temple!

Dayglo said...

Disney Family Movie Club? Talk about adding insult to injury!

Mathieu said...

Short story: I feel your pain.
Long story:
My bank (Westpac, an Australian bank) put a hold on my debit MasterCard pretty fast as soon as they realized I probably didn't spend $900 on groceries in São Paulo, and two lots of $400 on toys and some other shit. I WAS in São Paulo though so I was pretty impressed with their response time (matter of hours). Email came though alerting me the day after and the ladies in the 24 hr Australian bank call centre figured it out pretty painlessly that it was fraud, they emailed me fraud forms which I printed, signed, scanned and emailed back ON MY MAC!. They took the fraud money out TWICE which they said might happen though and was normal, although it was shit because left me without my cash. But I got the money back as soon as I called them. So this was all going really well...

Cut to: I'm still waiting for my new card to arrive in the mail. I waited for the one they apparently sent to Rio de Janeiro for more than 3 weeks, after which I went to Buenos Aires for 4 nights, and then I came to NY. I cancelled the new one lost in the mail, and told them to courier a new one to me here in NY. Except that if I wasn't here to accept the registered package, UPS or FED EX would destroy the new card?! So basically unless you have an all day doorman that service is useless so I had to send it regular mail again which can take up to 14 days as well with NO tracking. So STILL no access to my money via the credit system which means NO flights NO iTunes NO hotels etc etc... cash only it SUCKS when you're going around the world.

So any plusses they got in the first half of this ordeal got minused at the end!

Chase Bank said...

Dear Dave -We live to fuck people over like this -

WE HATE YOU TOO -
Yours in Christ
Chase Bank Board of Directors

Anonymous said...

Dayglo wins, hands down... best response you could ask for.
~N

fairviewsue said...

Banks just suck! I had my credit card number stolen and somebody bought $591.04 of stuff in the Bronx and Brooklyn simultaneously from two crappy stores, that I would never go to. We found the charges immediately and went to our local bank to say they weren't ours. Long story short, we had to wait a MONTH to get our money back while the back investigated. Investigate what? Like how I could clone myself to be in two places at once??? And purchase crappy shit I would never ever want twice??? And travel all the way to Brookly and the Bronx to get it??? WTF!!!

gavin said...

Wow, I can't believe credit card fraud is this prevalent.

EVERYONE here has a recent story?

My card # was stolen, too, last month and used for some phony's iTunes spree.

It was only $54 and Wells Fargo gave it back instantly. But I had to cancel the card and wait a week.

El Brucio said...

Send an email to Consumerist. They love stories like this. It probably won't solve your problems, but it is fairly well publicized and might convince people not to bank with Chase.

Anonymous said...

What I would do is go to a Chase bank in person and make them help me. If they say that you have to make a phone call then either they can help you with that or they can help close your account. Then find a lawyer.

Sir's boy said...

That sucks man. I just had a card stolen 3 days before Christmas. Here is another thing to look out for. My nuver was stolen and the last thing I used it for was to renew my subscription to Webroot. My aunt had the same thing happen 2 weeks after renewing her McAffe about a year ago. I really think they are connected and prabably from the same collection house. This is off topic but it was a Chase card also. I am scared now!!

Anonymous said...

had NOTHING BUT TROUBLE with a Chase account - dumped it a year later, but took almost 6 months to actually get it completely closed down - and they still charged all the fees - have now gone to a credit union for all banking and card services - I highly recommend credit unions over banks
Jon