Wednesday, December 22, 2010

Why I am / Why am I still here....

I was supposed to be in London right now, but Im home. This is not due to sever weather conditions, this is due to huge errors with VIRGIN ATLANTIC. I had a flight booked for this morning at 8:00. Yesterday I checked online and it said the flight was cancelled because of the weather they had a couple days ago so I called the service line. They said Yes it has been cancelled and the earliest flight they could get me on was on the 26th and that was with a 1000 POUND upgrade so the best thing I should do is find another flight on another airline. So I look online and get a flight on Icelandair, so I call Virgin to cancel the flight and they tell me the original flight is ABSOLUTELY NOT canceled and is ON and they have no idea who could have told me this... OH???... So I call Icelandair back and cancel the emergency flight I booked, I will have to wait 2-3 weeks for a refund. This morning I check online at Virgin and it says the flight is ON and I receive a text saying the flight is ON. I take a car to Newark Airport only to arrive to have them tell me... SORRY, we made an error there is NO FLIGHT. So now Im FUCKED as there are almost NO FLIGHTS available on anything and I CANCELED my Icelandair flight that I had so now I have to GO HOME, mind you others were simply left STRANDED till the 27 having X-MAS BY THEMSELVES at the NEWARK AIRPORT RAMADA?!:( , so now I just REBOUGHT another Icelandair flight, so thats TWO TICKETS I bought with them, and dont get to arrive till the 24, BUT I will still be there before X-mas to see this X-mas choir thing that I actually wanted to see with people in Viennese wigs and such....
Virgin is just ROTTEN... just ROTTEN. I mean an ENTIRE plane load of people were just FUCKED and they had nothing to offer them at all. Saying SORRY is NOT enough, Let alone the cost of the taxis mine was 70$ to get there... Hateful...
they gave me an email address to contact to try and get a 400$ re-embursement but it bounced back... HATEFUL....
p.s They canceled all flights from the 21-24 and have left everyone stranded. This poor old lady ahead of me was helpless, she took a cab from Allentown Pennsylvania to get to Newark. They handed her a paper and told her to call the number, she said can I use your phone, someone said, "Give her a phone card." She was just fucked, they said they would put her up in the hotel till they could get a flight, the 27... FIVE DAYS at the airport hotel, OVER X MAS?!?!?!? Fucking insane... Im so lucky! Virgin should have a class action suit against them, its a seriously nasty fuck over to have everyone come to the airport and say "Sorry, we made a mistake, there is no flight and theres nothing we have to offer for 5 days, figure it out for yourself."

5 comments:

gavin said...

Just commandeer the nearest Nork Kill Kruiser.

What kind of Supreme Executive are you?

Joel said...

Sounds like Mr. Branson owes you a week in Mustique. Never trust a Virgin!

JamTheCat said...

I had the same thing happen in Chicago during a rain storm back in August. United put me on a bus from Milwaukee down to O'Hare. I got there early but they wouldn't let me do standby on an earlier flight for less than $150, so I waited for my flight and the next wave of storms moved in and I was stuck there two days...and only got into a hotel on the last day; I slept in O'Hare the first night.

The airlines have fucked everyone over, over and over and over.

At least you're getting to London...or maybe just Iceland. I hear it's very white this time of year.

fang said...

http://www.youtube.com/watch?v=zvU4V6AcUPk

amazing really, a little snow and England comes to a grinding, screaming halt. it's pathetic.

i was in Warszawa until tuesday, was due to fly back monday and got two seperate flights cancelled. no problem, i can handle an extra night with my guy thanks very much! ironically, the problem wasn't with Frederik Chopin Airport, but with this the fuck-ups in England. i got back with minimal disruption to be fair - a 5 hour wait in zurich, so i read and people watched. i land, get thru customs, and for the first time in my entire life my luggage is there...THERE waiting for me! i get to the train station feeling quite happy with myself for catching up a little time, only to find that the trains are fucked and delayed all to hell because of the cold/snow/whatever. ugh.

no wonder my European friends laugh at us!

Chiko Chevere said...

I am fucking furious just reading that.